Quality improvement (QI) doesn't require any special skills or complex methodologies, more than anything it takes an attitude and an outlook of being perpetually curious.
The IHI Model for Improvement is a simple but powerful tool for making improvement in healthcare. The model has two steps:
Using the Plan-Do-Study-Act (PDSA) cycle is about testing changes in the real world. Testing the change by planning it, trying it, observing the results, and acting on what is learned.
Run charts are really useful in quality improvement. Whatever it is that we are trying to improve, the process of measuring and reviewing data is essential and a run chart is the best way we have found of doing this in a way that is simple to understand and share with others.
The IHI Open School provides training and tools in an "online, educational community to help you and your team deliver excellent, safe care". You can learn more about the IHI Open School here.